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Main Project Image
Main Project Image

Healthcare Mobile App. The New Era of Seamless Digital Experience

Healthcare Mobile App. The New Era of Seamless Digital Experience

Healthcare Mobile App. The New Era of Seamless Digital Experience

Empowering creators to rediscover the joy of creation, unburdened by profit or prestige.

Empowering creators to rediscover the joy of creation, unburdened by profit or prestige.

Empowering creators to rediscover the joy of creation, unburdened by profit or prestige.

BACKGROUND

Inkspiration is created for demotivated artists to re-learn the practice of doing art - not as a pursuit of perfection, but as something that is intrinsically fulfilling and fun. By introducing Inkspiration, we seek to revolutionise the creative learning experience but also redefine the essence of what being an ‘artist’ means.

Timeline

Feb - Jun 2024

Team

3 Students

Tools

Figma

Photoshop

Miro

Disciplines

Product Design

INITIAL PROBLEM STATEMENT

Amid the escalating demands and pressures of the digital age, creators face difficulties relearning the joy of their craft, as it becomes increasingly commodified.

DISCOVERY

RESEARCH OBJECTIVES

  1. Assess whether digital platforms facilitate or impede artistic enjoyment

  2. Explore barriers hindering artists from reconnecting with their craft by:

    • Investigating how external demands (i.e profit) affects the intrinsic enjoyment of art

    • Investiating how internal demands (i.e motivation) affects the intrisnc enjoyment of art

  3. Identify attributes that contribute to fostering artistic creativity and playfulness

To investigate our objectives, we begun our research by:

Surveying 22 Design Students

Conducting Online Ethnography

Conducting 1 Focus Group

Upon synthesising the quantitative & qualitative data gathered into an affinity diagram, we uncovered four key insights:


1

Throughout evolving trends and advancements, creators must wield new technology as a pioneering tool to transcend redundancy and to affirm their enduring relevance

2

Creators must diversify monetisation avenues and target niche markets for the sustained success of their craft, fostering long-term viability and personal fulfilment

3

Creators must adopt imperfect improvisation as a foundational tool to build resilience, authenticity, and to catalyse growth beyond socially-projected standards of perfectionism

4

Creators need a community-driven platform that cultivates authentic connections and meaningful engagement, providing the spark needed to reignite passion in their creative pursuits

DEFINE

Our user research revealed a hard truth: That many creators are in the throes of a struggle; the digital age has pushed artists to greater levels of perfectionism - and our personas, and user journey map explore this in more depth

With this, we moved onto defining our new problem statement:

NEW PROBLEM STATEMENT

In an era saturated with escalating standards which promote perfectionism, creators often lose sight of the pure joy in their craft. This emphasises the pressing need for creators to embrace imperfect improvisation and transcend the constraints of the digital era, where artistic expression is too often reduced to quantifiable metrics

DEVELOP

STORYBOARDING

Through storyboarding we were able to visually narrate the user journey, as a flow of a story or process; and during this rapid session, we individually created 3 storyboards, for a combination of six storyboards during the session.

Idea 1: Elemental Adeventure Quest

Idea 2: Creative Pen

Idea 3: Household Roulette

Idea 4: Art Di-wreck-tion

Idea 5: Trickcasso

Idea 6: Hue-larious

We narrowed down our ideas to the best 3, and using Harris Profiles, we ultimately decided to prioritise the Creative Pen solution, as it ranked most highly on enabling the “Rediscovery of Artistic Joy”

DELIVER

Below is an iterative timeline of our process. At each stage, we conducted user testing to inform our design decisions and performed precedence analysis to justify any additional changes that were not derived from user feedback:

ITERATIVE TIMELINE

USABILITY TESTING FEEDBACK

A key component of our design process was usability testing. We recruited participants to complete tasks on the prototype, gathering qualitative data to inform design improvements.

With all the feedback considered at each stage, we aimed to focus on improvements that were feasible, and would best enhance the user experience.

STAGE 1: LOW-FIDELITY STORYBOARDS

User 1

User 2

User 3

User 4

User 5

❌“Think about the balance between autonomy and control”

❌“Opportunity for pre, post experience of using the device”

❌ “I think it would be really fun, is it more of a game or an exercise?”

❌ “I like the concept but what is the spatial element?”

❌“It’ll be flawed if it’s not compatible with other screens”

Moving forward, our next iteration focused on how we could improve the pre and post experience of using the device.

STAGE 2: 1ST MID-FIDELITY PROTOTYPE

User 1

User 2

User 3

User 4

User 5

❌“Different modes could be offered”

❌“I ran out of things to do because I could only use two colours”

❌ “More time, colours and techniques”

❌“(I wanted) Time to adapt to the prompt”

❌“Stressful without guidance”

Moving forward, how could we offer different modes, implement clearer guidance, extend time allowance , and expand the variety of drawing constraints?

STAGE 3: 2ND MID-FIDELITY PROTOTYPE

SUS SURVEYS

At this stage, we asked users to complete a SUS survey to gather insights on how well it was performing at the current iteration:

This SUS score indicates that we were moving in the right direction, but there still needed to be more work done as shown in our heuristics evaluation, along with the criticism received during the interviews that called for increased guidance at the beginning and more user control throughout the process.

HEURISTICS FEEDBACK

Heuristics Evaluations was conducted on the pen interface, and the feedback we received revealed more areas that needed improvement:

Visibility of System Status

❌ Pen screen visibility might be too small

User Control and Freedom

No back buttons to return to previous interface

Error Prevention

No confirmation after selecting options

So I redesigned the interface to incorporate these criticms into the final hi-fidelity prototype…

FINAL DESIGN